Shipping Policy
- If your shipping address is different from billing address, we will call and verify the ship to address before shipping. If verification can't be confirmed the order will be canceled.
- We ship to anywhere in the lower 48 states only.
- We use UPS and US Priority Mail.
- Shipping costs will be calculated when the customer places the items in the cart and proceeds to check out.
- We strive to insure all items are packaged carefully before shipping to prevent damage.
- If you receive a shipment that is damaged contact us immediately.
- It is customer's responsibility to inspect all ground packages and freight orders for damage.
- If damage is found on a freight order, it needs to be noted on delivery ticket before signing. Then contact us immediately so we can file claim with shipping company.
- If you do not note any damages on freight ticket before signing for shipment, then the trucking company is released from all damage claims and no replacement shipment will be sent.
- On all UPS shipments, pictures of damaged items and shipping box will need to be sent so a claim can be filed before replacement order can be sent out.
- Please keep all damaged boxes, parts and packing material as they came to you. Shipper will want to collect these items for inspection before paying claim.
- Please allow 3 to 10 days for delivery on all orders depending on your location.
- Shipping costs are as low as $9.95
Return Policy
- If you need to return an item, please contact us immediately.
- A return cannot be accepted after 30 days from date of sale.
- All returns must be in their original packaging and in re-sellable condition.
- We cannot accept parts that have been installed, primed, painted or altered in anyway.
- All non-stock items/special order items will be subject to a 10% re-stocking fee.
- All Electrical Parts are non-returnable.
- The original shipping cost is not refundable as well as return shipping cost, this is customers responsibility.
- No returns will be accepted on any missing items in kits, such as hardware etc.
- There are no re-stocking fees on all stock items returned within 30 days in their original packaging and in re-sellable condition. Packaging cannot be damaged.
- As always it is the customers responsibility to check all parts for proper fit BEFORE installation.